We provide strategic regulatory advice to boards and senior leaders — helping them navigate complex challenges, make sound decisions, and ensure those decisions are defensible.
Our work ranges from ongoing advisory relationships through to specific, high-intensity engagements when an issue demands immediate senior attention. We also contribute to the development of better regulation and help organisations build the internal capability to navigate it.
In every case, we bring a multidisciplinary perspective: legal, regulatory, behavioural and operational — because regulatory problems don't respect professional boundaries.
1. Strategic advisory
Ongoing and issue-specific advice to boards and senior management on complex regulatory challenges.
- Strategic counsel on regulatory risk, policy change and supervisory engagement
- Advice on the regulatory dimensions of business decisions — where legal, commercial and conduct considerations intersect
- Support for senior managers navigating individual accountability under SM&CR
- Regulatory positioning ahead of thematic reviews, policy consultations and sector-wide initiatives
- Interpretation and practical application of evolving regulatory expectations — including outcomes-based regulation, consumer duty, and conduct standards
2. Reviews, investigation & defensibility
When an issue is live, emerging, or likely to be scrutinised.
- Independent reviews and root cause analysis focused on systems and decision context — not blame
- Decision reconstruction: what was known, what changed, and how trade-offs were made
- Clear remediation plans and board-ready outputs designed to withstand regulatory scrutiny
- Support for firms and senior individuals facing enforcement risk, supervisory challenge or skilled persons reviews
3. Governance, controls & decision design
So that judgement holds up before scrutiny arrives.
- Decision rights, escalation and accountability frameworks that work under pressure
- Controls, MI and evidence architecture that supports outcomes-based compliance
- Conduct and culture in practice: incentives, information flow and how decisions actually get made
- Governance design for transformation, AI deployment and operational change where regulatory risk is accumulating
4. Policy, research & capability-building
Helping shape better regulation — and helping organisations get ahead of it.
- Policy insight and reform: analysis of how regulation can better support growth, innovation and market integrity without sacrificing consumer protection or institutional accountability
- Research-led work on governance, accountability and conduct — drawing on behavioural science, enforcement practice and comparative regulatory experience
- Senior training and development for boards, executive committees and senior managers — focused on decision-making under scrutiny, regulatory expectations, and the practical realities of individual accountability
- Speaking, convening and contributing to regulatory consultations and industry dialogue on the issues that will shape the next generation of regulatory policy
Why this matters to clients
Regulatory change doesn't arrive overnight. The firms that navigate it best are the ones that see it coming, understand the policy intent behind it, and build capability before compliance becomes compulsory.
We help clients move from reactive interpretation to informed anticipation — and we bring the same rigour to policy work that we bring to advisory and investigation.
Where we are most useful
- Boards and senior leaders facing complex regulatory judgement calls with no clean answer
- Emerging regulatory scrutiny or enforcement risk
- Complaints, redress exposure and remediation oversight
- Concerns about accountability, escalation and the quality of decision records
- Transformation where governance is lagging delivery
- Preparing for regulatory change — building the understanding, capability and governance to get ahead of it rather than reacting to it
- Any situation where the organisation needs a defensible account of what it knew, what it did, and why